E-Governance20815 marksDefinition and scope of e-governance
Explain the evolution and scope of e-governance in brief.
Explain the evolution and scope of e-governance in brief. [5]
E-governance has evolved through distinct phases: Phase 1: Information Dissemination (1990s) - Government websites provided static information - One-way communication from government to citizens - Limited interactivity Phase 2: Service Delivery (Early 2000s) - Online transaction capabilities intr...