MGT205 · TU past paper
Principles of Management 2079 question paper
The complete TU 2079 exam paper for Principles of Management (MGT205), all 12 questions with solved model answers written to the mark scheme.
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- 110 marksMajor functions of managersHideAnswer
Define Management. Explain the major functions of IT officer while discharging managerial roles in an organization.[10]
Management is the process of planning, organizing, directing, and controlling organizational resources (human, financial, material, and informational) to achieve predetermined organizational objectives efficiently and effectively. In sim...
- 210 marksContemporary approaches to motivationHideAnswer
What is motivation? Discuss the contemporary approaches to motivation.[10]
Motivation is the driving force or inner urge that compels an individual to take action toward achieving a goal or satisfying a need. It is the psychological process that initiates, directs, and sustains behavior toward the accomplishmen...
- 310 marksMen and women communication stylesHideAnswer
Define communication. Explain the styles of men and women communication.[10]
Communication is the process of exchanging information, ideas, thoughts, and feelings between two or more individuals through a common system of symbols, signs, or behavior. It involves: - A sender (originator of the message) - A message...
- 45 marksMatrix organizational structureHideAnswer
Briefly introduce the matrix organizational structure. [5]
A matrix organizational structure is a hybrid organizational design that combines two or more types of organizational structures simultaneously. It overlays a functional hierarchy with a project-based or product-based hierarchy, creating...
- 55 marksCertainty in decision makingHideAnswer
Discuss the term certainty, risk and uncertainly in decision making. [5]
Decision-making environments can be classified based on the level of knowledge available about outcomes. The three primary categories are certainty, risk, and uncertainty. --- Definition: Certainty exists when a decision maker has comple...
- 65 marksIT organization employee motivation factorHideAnswer
Discuss the factors to be considered for motivating employees of IT Organization. [5]
Employee motivation is critical in IT organizations to maintain productivity, reduce turnover, and ensure quality delivery of technical projects. Several key factors must be considered to create an effective motivation strategy. - Offer ...
- 75 marksAutocratic leadership styleHideAnswer
Compare between autocratic and democratic leadership styles. [5]
Definition: Autocratic leadership is a style where the leader makes decisions unilaterally with minimal input from team members. Characteristics: - Leader holds all decision-making authority - Limited communication from subordinates - St...
- 85 marksContemporary issues in leadershipHideAnswer
State and explain the contemporary issues in leadership. [5]
Contemporary Issues in Leadership [5 marks]
Answer
Contemporary issues in leadership refer to the modern challenges and complexities that leaders face in today's dynamic organizational and global environment. The key contemporary issues in leadership are:
1. Digital Transformation and Technology Management
Leaders must navigate rapid technological change, including artificial intelligence, automation, and digital tools. They need to understand technology sufficiently to make strategic decisions while managing the disruption it causes to traditional business models and workforce skills.
2. Diversity, Equity, and Inclusion (DEI)
Modern leaders must create inclusive organizational cultures that value diverse perspectives, backgrounds, and identities. This involves addressing systemic biases, ensuring equal opportunities, and leveraging diversity as a competitive advantage while maintaining psychological safety.
3. Remote and Hybrid Work Management
The shift toward distributed workforces requires leaders to:
- Build trust and engagement without physical presence
- Maintain organizational culture across locations
- Manage communication and collaboration effectively
- Balance flexibility with productivity and accountability
4. Ethical Leadership and Corporate Social Responsibility
Leaders face increasing pressure to operate ethically and sustainably. This includes:
- Environmental responsibility and climate action
- Stakeholder accountability beyond shareholders
- Transparent governance and anti-corruption measures
- Social impact and community responsibility
5. Talent Retention and Employee Well-being
Leaders must address:
- High employee turnover and skill shortages
- Mental health and work-life balance concerns
- Continuous learning and development needs
- Competitive compensation in tight labor markets
6. Adaptability and Resilience
Leaders must demonstrate agility in responding to crises (pandemics, economic downturns, geopolitical events) and build organizational resilience to navigate uncertainty and rapid change.
These issues require leaders to be emotionally intelligent, adaptive, and committed to continuous learning.
- 95 marksDecision making stylesHideAnswer
State and explain the various decision making styles. [5]
Decision making styles refer to the characteristic approaches or patterns that individuals adopt when making decisions. They reflect how people gather information, process it, and arrive at conclusions. - Characteristics: Quick, efficien...
- 105 marksManagerial skills in IT sectorsHideAnswer
Discuss the required skills to be a successful IT manager. [5]
An IT manager must possess a diverse set of technical, managerial, and interpersonal skills to lead technology teams effectively and align IT operations with organizational goals. - Deep understanding of IT infrastructure, systems, netwo...
- 115 marksInformation control methodsHideAnswer
Discuss the method of information control. [5]
Information control is a method of managing and regulating the flow, access, and use of information within a system or organization to ensure security, accuracy, and appropriate distribution. - Restricting who can view, modify, or delete...
- 125 marksManager versus leader distinctionHideAnswer
Write short notes on: a. Manager VS. leader Write short notes on: b. Management by objectives (MBO) [2.5+2.5]
Aspect Manager Leader ------------------------- Focus Manages tasks, processes, and systems Inspires people and sets vision Approach Plans, organizes, controls, and coordinates work Motivates, influences, and guides followers Authority D...