1 Business Decision Making

Decision Support System and Expert System · Unit 1 · 10 hrs

Business Decision Making

Exam-focused notes for Business Decision Making (Decision Support System and Expert System, CSC483): what the TU syllabus asks and how it has actually been tested, with 6 solved past questions from this unit.

What this unit covers

  • Supporting Business Decision Making
  • Introduction
  • History
  • Conceptual Perspective
  • Decision Support vs. Transaction Processing System
  • Categories of DSS Applications and Products
  • DSS Framework
  • Building Decision Support Systems
  • Gaining Competitive Advantage with Decision Support Systems
  • Introduction
  • Technology Trends
  • Gaining Competitive Advantage
  • Examples of Strategic DSS
  • Opportunities and IS Planning
  • DSS Benefits, Limitations, and Risks
  • Resistances to Using DSS
  • Business Decision Making Process
  • Introduction
  • Managerial Decisions
  • Decision Making Context
  • Decision Making Process
  • Good Decision Making
  • Redesigning Decision Making Process

DSS Benefits, Limitations, and Risks

20805 marks

Why DSS is important? Discuss the characteristics of DSS? [5]

A Decision Support System (DSS) is an interactive, computer-based information system that supports decision-making activities in an organization. DSS is important for the following reasons: 1. Supports Complex Decision Making: DSS helps managers handle comp...

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Managerial Decisions

20805 marks

Differentiate between structured and unstructured decisions. How DSS helps in decision making? Explain briefly. [5]

Basis Structured Decisions Unstructured Decisions -------------------------------------------------- Definition Decisions that are routine, repetitive, and follow a defined procedure or rule Decisions that are novel, complex, and have no standard solution p...

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DSS Framework

207910 marks

Explain DSS framework in detail.[10]

A Decision Support System (DSS) is an interactive, computer-based information system that supports decision-making activities in an organization. It helps managers and decision-makers solve semi-structured and unstructured problems by providing relevant dat...

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Decision Support vs. Transaction Processing System

20795 marks

How DSS differs from TPS? Explain. [5]

Both Decision Support Systems (DSS) and Transaction Processing Systems (TPS) are types of information systems used in organizations, but they serve fundamentally different purposes, users, and functions. --- A TPS is a computerized system that records, proc...

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20795 marks

Differentiate between DSS data and operating data. [5]

Basis DSS Data Operating Data --------- Purpose Used for decision making, analysis, and planning Used for day-to-day business operations and transaction processing Nature Historical, summarized, and integrated Current, detailed, and application-specific Use...

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Opportunities and IS Planning

20795 marks

Discuss strategic impact grid. [5]

The Strategic Impact Grid (also known as the Strategic Grid or McFarlan's Strategic Grid) is a framework used to assess the strategic importance of Information Systems (IS) and Information Technology (IT) to an organization. It helps management understand t...

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