2075

CSC379 · TU past paper

Technical Writing 2075 question paper

The complete TU 2075 exam paper for Technical Writing (CSC379), all 6 questions with solved model answers written to the mark scheme.

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  1. 115 marksMemos, and LettersAnswer

    Write a business letter to a Chinese computer company, Beijing for regular supply of assembled computers and computers parts as you are running a computer shop at New Road, Kathmandu. Include the issues or modality of payment and possible problems in business transaction.[15]

    --- --- From: Himalayan Computer Store New Road, Kathmandu Nepal Tel: +977-1-XXXXXXX Email: [email protected] Date: 15th January, 2025 --- To: The Sales Manager Beijing Digital Tech Co. Ltd. No. 88, Zhongguancun Street, Haidi...

  2. 210 marksNews ReleasesAnswer

    Write a newspaper article on 'use of computer in Higher education' using headings subheadings, you should write it thinking about the aim and audience of your writing.[10]

    Model Answer: Newspaper Article on "Use of Computer in Higher Education"


    Examiner's Note on Approach: This question tests technical writing skills. Technical writing must be audience-centred, properly organized with headings and subheadings, and must clearly reflect purpose and audience awareness. A newspaper article is a form of technical communication directed at a general educated readership. The answer below demonstrates all these principles.


    Planning Before Writing (Brief Note for Examiner)

    • Audience: General public, students, teachers, parents, and education policymakers reading a national newspaper
    • Purpose: To inform and persuade readers about the growing importance of computers in higher education
    • Medium: Print/online newspaper
    • Tone: Formal yet accessible; factual, not personal

    THE HIMALAYAN TIMES

    Kathmandu | Wednesday, 14 May 2025 | Education Supplement


    Computers in Higher Education: Transforming the Classroom of Tomorrow

    By Our Education Correspondent


    Introduction: A New Era in Learning

    Higher education in Nepal and across the world is undergoing a remarkable transformation. At the heart of this change is the computer, a tool that has moved far beyond the boundaries of science laboratories and engineering departments. Today, computers are reshaping how students learn, how teachers teach, and how universities manage their institutions. From online libraries to virtual classrooms, the computer has become as essential to a university student as a pen and notebook once were.


    How Computers Are Used in Higher Education

    1. Research and Information Access

    One of the most significant contributions of computers to higher education is the ease of access to information. University students can now access thousands of research journals, e-books, and academic databases within seconds. Libraries that once required physical visits can now be explored from a student's hostel room at midnight. Search engines and academic portals such as Google Scholar, JSTOR, and ResearchGate have made it possible for students in remote parts of Nepal to access the same quality of information as students in major international universities.

    2. Online and Blended Learning

    The COVID-19 pandemic demonstrated, perhaps more powerfully than any argument could, that higher education can continue even when physical classrooms are closed. Platforms such as Zoom, Microsoft Teams, and Google Classroom allowed universities to deliver lectures, conduct examinations, and submit assignments entirely online. Many universities in Nepal, including Tribhuvan University, adopted blended learning models that combine face-to-face instruction with computer-based online sessions. This flexibility benefits working students, students with disabilities, and those living in geographically remote areas.

    3. Word Processing and Academic Writing

    Computers have greatly improved the quality of academic writing among university students. Word processing software such as Microsoft Word allows students to draft, revise, edit, and format their assignments, reports, and theses with ease. Features such as spell check, grammar correction, and citation management tools help students produce polished academic documents. Good writing requires planning, drafting, revising, and editing, and computers support every one of these stages efficiently.

    4. Data Analysis and Practical Learning

    In disciplines such as statistics, economics, engineering, and health sciences, computers allow students to analyse large sets of data using software such as SPSS, MATLAB, and Microsoft Excel. This practical, hands-on learning prepares graduates for the demands of the modern workplace. Students no longer merely read about experiments; they simulate, model, and analyse them using computer tools.

    5. Communication and Collaboration

    Computers have transformed how students and teachers communicate. Emails, discussion forums, and collaborative platforms allow students to work in groups across different locations. Teachers can share reading materials, post announcements, and provide feedback on assignments digitally. This constant connectivity strengthens the academic community and encourages collaborative thinking.


    Benefits for Universities and Institutions

    Beyond the classroom, computers have revolutionised university administration. Student admissions, examination management, result processing, fee collection, and library cataloguing are now handled through computerised systems. This reduces paperwork, minimises errors, and saves valuable time for both staff and students. Universities can maintain accurate records and communicate important information to thousands of students simultaneously through digital notice boards and email systems.


    Challenges That Must Be Addressed

    Despite its many benefits, the use of computers in higher education is not without challenges. Several important concerns deserve attention:

    • Digital Divide: Not all students have equal access to computers and reliable internet connections, particularly those from rural or economically disadvantaged backgrounds. This inequality risks creating a two-tier education system.
    • Distraction and Misuse: Social media, online gaming, and other non-academic content can distract students from their studies if computer use is not guided responsibly.
    • Plagiarism: Easy access to online content has increased the risk of academic dishonesty. Universities must invest in plagiarism detection tools and educate students about academic integrity.
    • Infrastructure Costs: Establishing and maintaining computer laboratories, high-speed internet, and licensed software requires significant financial investment, which remains a challenge for many institutions in Nepal.

    The Way Forward: Recommendations

    For computers to fulfil their true potential in higher education, the following steps are recommended:

    1. Government Investment: The government should allocate adequate budget to equip all public universities and colleges with modern computer facilities and reliable internet access.
    2. Teacher Training: Faculty members must be trained not only to use computers but to integrate them meaningfully into their teaching methods.
    3. Digital Literacy Programs: Universities should introduce compulsory digital literacy courses so that all students, regardless of their background, can use computers effectively and responsibly.
    4. Policy on Ethical Use: Clear institutional policies on the ethical use of computers, including guidelines on plagiarism and online conduct, must be established and enforced.

    Conclusion: Embracing the Digital Future

    The computer is no longer a luxury in higher education; it is a necessity. As Nepal works towards improving the quality and accessibility of its higher education system, embracing computer technology is not optional but essential. Students who graduate with strong digital skills are better prepared for careers in a world that is increasingly driven by technology. Universities, teachers, policymakers, and students must all work together to ensure that the computer becomes a bridge to greater knowledge, opportunity, and progress, rather than a barrier that only some can cross.

    The future of higher education is digital. The time to act is now.


    For feedback and letters to the editor, write to: [email protected]


    Examiner's Annotation: Writing Principles Applied

    | Principle (from Notes) | How Applied in This Article | |---|---|## Examiner's Annotation: Writing Principles Applied

    Writing PrincipleHow Applied in This Article
    Audience awarenessWritten for a general newspaper readership: technical terms like SPSS, JSTOR, and Google Scholar are named but explained in context rather than assumed knowledge
    Clear purposeStates its purpose openly in the introduction and conclusion: to inform and persuade readers of the growing role of computers in higher education
    Logical organizationUses headings and subheadings (Introduction, How Computers Are Used, Benefits, Challenges, Recommendations, Conclusion) so the reader can follow the argument section by section
    Objective, factual tonePresents verifiable examples (Zoom, Google Classroom, SPSS, MATLAB) and named platforms rather than personal opinion
    Planning before writingThe planning note above the article records audience, purpose, medium and tone before the drafting began, matching the recommended writing process
    Balanced treatmentPresents both benefits (Section: How Computers Are Used, Benefits for Universities) and challenges (digital divide, distraction, plagiarism, cost), followed by concrete recommendations, rather than a one-sided view

    This balance of audience-centred language, clear purpose, organized structure, objective tone, and visible planning is exactly what distinguishes technical writing such as this newspaper article from purely literary or personal writing.

  3. 315 marksSpecial Web PagesAnswer

    Write in detail on advantages and disadvantages using Facebook, Twitter and google+ for communication. In your write up use these expressions: in brief, whereas, however, though, even though, at first, in general, finally.[15]

    In brief, social media platforms such as Facebook, Twitter, and Google+ have transformed the way people and organizations communicate in the modern world. These platforms offer fast, wide-reaching, and interactive channels for sharing in...

  4. 415 marksHow Technical Writing Compares to Other WrAnswer

    What's technical communication? How does it differ from other types of communication? What features help making communication 'technical'?[15]

    Technical Communication: Definition, Distinction, and Features

    1. What is Technical Communication?

    Technical communication is a specialized form of communication that conveys complex, technical, or specialized information to a specific audience in a clear, accurate, and usable manner. It encompasses all forms of written, oral, and visual communication used in professional and technical fields such as engineering, medicine, science, information technology, and industry.

    In simple terms, technical communication is the process of making technical information accessible and understandable to those who need it to perform a task, make a decision, or solve a problem.

    Technical communication is so embedded in everyday professional life that many people practice it without realizing it. Consider the following everyday examples: have you ever given someone written directions or drawn a map to your home? Have you ever written brief instructions for how to use a fax machine at work? Have you ever told someone how to make French toast?

    If you answered yes to any of these, you have already engaged in technical communication. This shows that technical communication is not limited to highly specialized documents alone; it covers any purposeful, audience-directed, factually grounded communication in a professional or technical context.


    2. How Does Technical Communication Differ from Other Types of Communication?

    Communication in general can be classified into several types: literary communication, personal/expressive communication, journalistic communication, and technical communication. The table below highlights the key differences:

    Basis of DifferenceTechnical CommunicationOther Types of Communication
    PurposeTo inform, instruct, or persuade about technical or professional mattersMay entertain, express emotions, narrate stories, or share opinions
    Subject MatterBased on technology, science, industry, and factual dataCan be personal, fictional, emotional, or general
    AudienceTargeted at a specific, defined audience with particular needs and expectationsMay address a general or undefined audience
    ToneObjective, formal, and impersonalCan be subjective, informal, or personal
    LanguagePrecise, clear, and jargon-appropriate for the audienceCan be figurative, ambiguous, or expressive
    StructureHighly organized with headings, subheadings, lists, and logical sequenceMay follow narrative, poetic, or conversational structure
    Use of GraphicsFrequently uses tables, graphs, diagrams, and visual aidsRarely relies on visual data representation
    Personal FeelingsWriters do not convey personal observations or feelingsPersonal expression is often the core purpose

    The subject of technical writing should be based on technology and factual information; like other types of non-technical writing, the writer should not convey personal observations or feelings in technical documents.

    This is perhaps the most fundamental distinction. A novelist writes to evoke emotion; a technical writer writes to convey fact and enable action.


    3. Features That Make Communication 'Technical'

    Several defining characteristics distinguish technical communication from other forms. These features are discussed below in detail:


    3.1 Subject Matter

    The subject of technical communication is rooted in technology, science, industry, or professional practice. It deals with factual, verifiable information rather than personal opinion or imagination.

    • The content must be accurate and based on real data.
    • It covers topics such as engineering processes, software instructions, medical procedures, research methodologies, and industrial operations.
    • The subject matter is directly related to the purpose of writing: the subject of technical writing should be based on technology and factual information.

    3.2 Defined Audience

    Technical communication is always directed at a specific, identifiable audience. The writer must analyze the audience before writing.

    • The audience may be experts (engineers, doctors, scientists) or non-experts (general users, clients).
    • The writer must match the level of language, detail, and terminology to the audience's knowledge and expectations.
    • The writer's job is to relate the purpose of writing to the expectations of the audience; audience analysis often helps determine the purpose of writing.
    • For web-based technical documents, writers should know the target audience and write to that audience, using simple text and avoiding jargon unless the reader is known to understand it.

    3.3 Clear Purpose

    Every piece of technical communication has a clear, defined purpose: to inform, to instruct, to recommend, to propose, or to document. There is no ambiguity about why the document exists.

    • A proposal aims to sell an idea or solution.
    • A recommendation report aims to help readers make the best choice.
    • Instructions aim to guide a user through a process.

    3.4 Logical Organization and Structure

    Technical communication is highly structured. It uses a logical sequence to present information so that readers can follow it easily.

    • Uses headings and subheadings to divide content.
    • Uses short paragraphs and clear transitions.
    • Follows established formats (e.g., introduction, body, conclusion; or problem, solution, recommendation).
    • Technical writing is highly structured, with short paragraphs, clear transitions, and structural devices such as headings and sub-headings.
    • A less organized document causes confusion and fails to serve its purpose.

    3.5 Use of Graphics and Visual Aids

    Technical communication makes extensive use of graphics to present data and information visually when words alone are insufficient.

    • Graphics include tables, line graphs, pie charts, bar graphs, and diagrams.
    • Graphics are used in technical writing whenever information can be expressed better in a visual form than in words alone.
    • The choice of graphic depends on the audience's technical knowledge, the purpose of the document, and the complexity of the data.
    • Technical audiences in fields like engineering, marketing, and medicine rely heavily on data that is presented visually.

    3.6 Appropriate Medium

    Technical communication considers the medium through which the document will be delivered, whether paper-based or electronic (web, email, PDF, online reports).

    • The medium affects the design and organization of the document.
    • For web-based communication, additional strategies apply: use of scannable text, keywords, inverted pyramid structure, and short headings.
    • Writers choose the best medium for their document, and that choice of medium also influences the design.

    3.7 Objectivity and Accuracy

    Technical communication must be objective and free from personal bias. The information must be verifiable, supported by data, tests, or established procedure, and free of exaggeration or emotional language.

    • Claims should be backed by evidence: measurements, test results, specifications, or cited sources, not opinion.
    • Word choice avoids emotionally loaded or subjective language ("amazing," "terrible") in favour of precise, neutral terms.
    • Errors of fact, unit, or procedure are far more damaging in technical communication than in casual writing, because readers act on the information (installing equipment, administering a dose, wiring a circuit), so accuracy is checked and re-checked before publication.

    3.8 Conciseness and Precision

    Technical communication avoids unnecessary words. Every sentence should carry information the reader needs, expressed in as few words as clarity allows.

    • Redundant phrases and filler words are removed.
    • Precise technical terms are preferred over vague general ones, provided the audience can be expected to understand them (or the term is defined on first use).
    • Long, complex sentences are broken into shorter ones so that instructions and explanations cannot be misread.

    Conclusion

    Technical communication is best understood not as a separate skill reserved for engineers and scientists, but as a distinct mode of communication defined by its subject matter (factual and technology-based), its defined audience, its clear purpose, its logical structure, its use of graphics, its choice of medium, and its objective, concise style. It differs from literary, personal, or journalistic communication precisely because it exists to help a specific reader understand something or do something, not to entertain, persuade emotionally, or express the writer's feelings. Anyone who has given directions, written instructions, or explained a procedure to a colleague has already practiced the essentials of technical communication, even without a formal engineering or scientific document in hand.

  5. 510 marksAnswer

    Define 'simple sentence', 'complex sentence' and 'compound sentence'. Give three examples for each type.[10]

    Simple, Complex, and Compound Sentences

    1. Simple Sentence

    Definition

    A simple sentence is a sentence that contains only one independent clause. It has a single subject and a single predicate (verb), and it expresses a complete thought. It may contain phrases, modifiers, or multiple subjects/verbs, but it does not contain any subordinate (dependent) clause.

    Structure: [Subject] + [Verb] + [Object/Complement]

    Examples

    1. She writes technical reports every week.
    2. The engineer designed a new software module.
    3. Students study hard for their examinations.

    2. Complex Sentence

    Definition

    A complex sentence is a sentence that contains one independent clause and at least one dependent (subordinate) clause. The dependent clause cannot stand alone as a complete sentence; it depends on the main (independent) clause to complete its meaning. The two clauses are joined by a subordinating conjunction such as because, although, when, since, if, unless, after, before, while, etc.

    Structure: [Independent Clause] + [Subordinating Conjunction] + [Dependent Clause] OR [Subordinating Conjunction] + [Dependent Clause] + , + [Independent Clause]

    Examples

    1. She submitted the report before the deadline arrived.
    2. Although the software had bugs, the team released the product on time.
    3. The students performed well because they had prepared thoroughly.

    3. Compound Sentence

    Definition

    A compound sentence is a sentence that contains two or more independent clauses joined together. Each clause can stand alone as a complete sentence. The clauses are typically joined by a coordinating conjunction (such as and, but, or, nor, for, yet, so) or by a semicolon (;). There is no dependent clause in a compound sentence.

    Structure: [Independent Clause] + [Coordinating Conjunction / ;] + [Independent Clause]

    Examples

    1. She wrote the report, and he reviewed it carefully.
    2. The system crashed; the technician restored it within an hour.
    3. You can submit the assignment today, or you can request an extension.

    Summary Table

    Sentence TypeStructureKey Feature
    SimpleOne independent clauseSingle subject + single predicate
    ComplexOne independent + one or more dependent clausesUses subordinating conjunction
    CompoundTwo or more independent clausesUses coordinating conjunction or semicolon

    Exam Tip: In technical writing, simple and compound sentences are commonly used in non-technical (personal) writing for clarity and ease of reading, while complex sentences allow writers to show relationships between ideas such as cause-effect, contrast, and condition.

  6. 610 marksDesigning GraphicsAnswer

    Explain the importance of using table, illustrations, graphic presentation in an academic writing. Give some suitable examples.[10]

    In academic writing, the effective use of tables, illustrations, and graphic presentations plays a vital role in communicating complex information clearly and efficiently. Graphics can increase interest and readability of documents as we...