CSC379 · TU past paper
Technical Writing 2080 question paper
The complete TU 2080 exam paper for Technical Writing (CSC379), all 15 questions with solved model answers written to the mark scheme.
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- 110 marksComposing Informal ProposalsHideAnswer
Suppose you are working as an IT expert in the National Bank of Nepal, and working staff need five laptops for daily operation. Your manager asks you to present a proposal with time, cost, and objectives. Write a short proposal comparing the laptops available in the market of at least three renowned companies. Your proposal must include problems, solutions, and findings.[10]
--- Submitted To: The Manager, National Bank of Nepal Submitted By: IT Expert, IT Department Date: 2081-09-15 (December 2024) Subject: Proposal for the Purchase of Five Laptops for Daily Operations --- This proposal presents a comparativ...
- 210 marksDrafting and RevisingHideAnswer
You have watched one of your peer's vlog (video blog) entries on the issue of 'Blocked mind as a malfunction of communication'. What have you learned in addition to your ideas you learned from your teacher? How do your experiences in unblocking the mind differ from your peer? Write feedback to your peer's vlog.[10]
--- To: [Peer's Name] Subject: Feedback on Your Vlog Entry - "Blocked Mind as a Malfunction of Communication" Format: Written Vlog Feedback / Response --- Dear [Peer], Thank you for sharing your thoughtful vlog entry on the topic of "Blo...
- 310 marksDesigning GraphicsHideAnswer
What are graphics? How are they used in technical writing?[10]
Graphics in Technical Writing
Definition of Graphics
Graphics are visual representations of information. They include many familiar visual aids such as:
- Tables
- Line graphs
- Pie graphs
- Diagrams
Graphics are used in technical writing whenever information can be expressed better in a visual form than in words alone. For technical writers, a graphic is often used along with text to fully convey meaning.
Who Reads Graphics? (Audience, Purpose, and Objectives)
The audience, purpose, and objectives are vital considerations for any graphic used in technical writing.
1. Audience
Technical subjects such as engineering, marketing, and medicine rely heavily on data that is presented visually. Therefore, readers of technical documents expect to see graphic aids in their reading. However, readers vary in their ability to understand graphics. Generally, the more data on a graphic, the more difficult it is to read.
When deciding which graphic an audience will best understand, a technical writer should ask:
- How much does my reader know about the subject?
- How interested is my reader in the subject?
- Do my readers include a technical audience?
- Will my audience be confused by technical information or figures?
- Does my audience's reading level tend to be higher or lower?
2. Purpose and Objectives
Audience is only one consideration in deciding what kind of graphic to use. The writer must also consider the purpose of the graphic as well as the information to be conveyed. To choose graphics that convey meaning most effectively, a writer should ask:
- What is the purpose of the writing?
- How can graphics help to achieve that purpose?
Then the writer should choose the graphic that best meets those needs.
How Graphics Are Used in Technical Writing
Graphics serve several important functions in technical writing:
1. Clarifying Complex Information
Graphics simplify complex data or processes that would be difficult to explain using words alone. For example, a diagram can illustrate a mechanical process more clearly than a lengthy paragraph.
2. Supporting Text
Graphics are not used as replacements for text but as supplements. A technical writer uses graphics alongside written content to fully convey meaning and help readers understand the subject matter.
3. Presenting Data Visually
Tables and graphs (line graphs, pie graphs, bar graphs) are used to present numerical or statistical data in a format that is easy to compare and analyze.
4. Enhancing Persuasion and Communication
One of the most remarkable aspects of technical writing is that it conveys information which enables audiences to take action through visual elements. Graphics therefore support the persuasive and informative goals of technical documents.
5. Aiding Different Audiences
Graphics help bridge the gap between technical and non-technical audiences. A well-chosen graphic can make complex technical information accessible to readers with varying levels of expertise.
Medium Consideration
In addition to considering graphics, writers must choose the best medium for their document, whether paper media or electronic media. The medium chosen also influences the design and presentation of graphics.
Summary Table
Aspect Description Definition Visual representations of information Types Tables, line graphs, pie graphs, diagrams Purpose To express information better than words alone Audience Varies; technical and non-technical readers Use in Technical Writing Alongside text to clarify, support, and persuade Medium Paper or electronic, influencing graphic design
In conclusion, graphics are an essential tool in technical writing. They make information more accessible, support the written text, and help achieve the document's purpose by presenting data and ideas in a clear, visual format suited to the intended audience.
- 410 marksA Process for Technical WritingHideAnswer
As writing is not an overnight endeavor it follows a certain process. Discuss a process for technical writing.[10]
Technical writing is not an overnight endeavor. It is a carefully planned, structured, and time-consuming activity that requires the writer to pass through several distinct stages before producing a final, polished document. A technical ...
- 55 marksHow Technical Writing Compares to Other WrHideAnswer
Point out the differences between technical writing and academic writing. [5]
Technical writing and academic writing share certain common features: both are unified, coherent, and well organized, both rely on standard usage and style, and both aim primarily to inform. However, they differ in several important ways...
- 65 marksWhat Is Ethics?HideAnswer
What is plagiarism? Why should we remain honest on borrowing other's ideas? [5]
Plagiarism is the act of using someone else's words, ideas, work, or intellectual property and presenting them as one's own without giving proper credit or acknowledgment to the original author or creator. It is considered a form of acad...
- 75 marksE-mailsHideAnswer
Compose an email to your immediate boss about the arrangements you have made for the upcoming IT fair at your campus premises. [5]
--- To: [email protected] From: [email protected] Date: 2025-01-15 Subject: Arrangements Made for the Upcoming IT Fair at Campus Premises --- Dear Sir/Madam, I hope this email finds you in good health. I am writing to inform ...
- 85 marksGetting Started on Web PagesHideAnswer
What issues should a web designer be concerned about when planning a web page? [5]
When planning a web page, a web designer must consider several important issues to ensure the page is effective, accessible, and user-friendly. The key concerns are outlined below: --- The designer must clearly define the purpose of the ...
- 95 marksComposing ResumesHideAnswer
Construct a resume for the position of IT Officer to apply in one of the companies in the U.S. In the resume present the candidate's professional ability to contribute to a new employment. [5]
--- --- Email: [email protected] Phone: +1 (555) 234-7890 LinkedIn: linkedin.com/in/alexjohnson Location: Austin, Texas, USA --- To contribute technical expertise and problem-solving skills as an IT Officer in a dynamic U.S.-based o...
- 105 marksHideAnswer
Can you be a good friend with someone from another culture as with someone from your own culture? Explain. [5]
This question relates to the concept of cultural background and interpersonal communication across cultures. --- Yes, it is absolutely possible to be as good a friend with someone from another culture as with someone from your own cultur...
- 115 marksNews ReleasesHideAnswer
Write a brief newspaper article on the opening of 25th Branch of Universal IT Solution in Pokhara headquarter. [5]
--- The Himalayan Times Pokhara [Date] Pokhara, [Date] -- Universal IT Solution, one of the leading information technology companies in Nepal, has officially inaugurated its 25th branch in the scenic city of Pokhara, marking a significan...
- 125 marksConstructing GraphicsHideAnswer
Make a flow-chart diagram of your dream application. [5]
A Student Study Planner App is a dream application designed to help students organize their study schedule, set goals, and track their academic progress. Below is the flowchart diagram following the standard decision flowchart convention...
- 135 marksMemos, and LettersHideAnswer
Imagine you are the manager of a company. You need to inform your staff that a new product is being launched on the occasion of New Year. Prepare a memo so that your staff understand and execute your plan. [5]
Model Answer: Memo for New Product Launch
MEMO
Organization Name: TechVision Enterprises Pvt. Ltd. Address: Kathmandu, Nepal
Date: December 28, 2024
FROM: Rajesh Sharma, General Manager
TO: All Staff Members
RE: Launch of New Product on the Occasion of New Year
Introduction
This memo is to inform all staff members that our company is officially launching a new product, "SmartHome Pro", on the occasion of New Year, January 1, 2025. Your cooperation, dedication, and active participation are essential to make this launch a grand success.
Discussion
We are pleased to announce that after months of research and development, our company is ready to introduce SmartHome Pro to the market. This product is designed to meet the growing demands of modern households by offering smart, energy-efficient home automation solutions.
To ensure a smooth and successful launch, each department is assigned the following responsibilities:
- Marketing Team: Prepare promotional materials, social media campaigns, and press releases by December 30, 2024.
- Sales Team: Coordinate with distributors and retailers to ensure product availability across all outlets before January 1, 2025.
- Technical Team: Conduct final quality checks and prepare product demonstration setups for the launch event.
- Customer Support Team: Be fully prepared to handle customer inquiries and feedback starting from the launch date.
All staff members are requested to attend the internal product briefing session scheduled for December 30, 2024 at 10:00 AM in the main conference hall. Attendance is mandatory.
Conclusion
The successful launch of SmartHome Pro represents a significant milestone for our company. I am confident that with your collective effort and commitment, we will achieve our goals. Please feel free to contact me directly for any queries or clarifications.
Your cooperation is highly appreciated.
Yours Sincerely,
Rajesh Sharma General Manager TechVision Enterprises Pvt. Ltd.
Note: This memo follows the standard memo format as outlined in the course notes: Organization Name, Address, Date, FROM, TO, RE (heading/topic), followed by Introduction, Discussion, and Conclusion sections.
- 1410 marksPresentingHideAnswer
Write short notes on: a. Zoom Presentation b. Ethical Dilemma [5+5]
--- A Zoom Presentation is a type of oral or visual presentation delivered through the Zoom video conferencing platform. It is widely used in professional, academic, and business settings to communicate ideas, reports, or proposals to a ...
- 155 marksWriting CollaborativelyHideAnswer
Discuss the advantages of collaborative writing. [5]
Collaborative writing refers to the process where two or more people work together to plan, draft, revise, and publish a document. Many office writing projects such as newsletters, proposals, research projects, brochures, and web pages a...