Principles of Management · Unit 10 · 3 hrs
Control and Quality Management
Exam-focused notes for Control and Quality Management (Principles of Management, MGT421): what the TU syllabus asks and how it has actually been tested, with 4 solved past questions from this unit.
What this unit covers
- Concept, process, and types of control systems
- Characteristics of effective control system
- Quality control systems – concept of quality
- Total Quality Management (TQM) – concept and tools
- Deming management – principles and techniques
Concept, process, and types of control systems
List and explain the process of the control system. [5]
Controlling is the process of evaluation and correction of performance in order to make sure that the objectives of the enterprise are accomplished through the plans formulated to attain them. It is the systematic effort through which a manager assures that...
Full solved answer →Describe the different types of control system. [5]
Control is the process of evaluating and correcting performance to ensure that organizational objectives are accomplished according to the plans formulated to attain them. Based on when the control is applied in the work process, there are three main types ...
Full solved answer →Characteristics of effective control system
Explain the characteristics of effective control system. [5]
An effective control system is one that helps an organization achieve its goals by monitoring, evaluating, and correcting performance. The following are the key characteristics of an effective control system: --- Controlling will be effective only when it i...
Full solved answer →Explain the characteristics of effective control system. [5]
An effective control system is one that helps an organization achieve its goals by monitoring, evaluating, and correcting performance. The following are the key characteristics of an effective control system: --- Controlling will be effective only when it i...
Full solved answer →Make Unit 10 stick
Practice MGT421 with flashcards & quizzes